At Aperton, we understand the complexities and challenges of delivering top-notch support services to your customers, particularly in a world where data privacy and GDPR compliance are paramount. Our SaaS product, Codigo, is designed to address these issues by ensuring secure and efficient interactions between you and your customers.
Our system gives you the power of secure, real-time connections, leveraging a rich array of data such as app usage, phone details, and individual settings, all while respecting privacy laws and your customer's personal boundaries.
With Codigo, you gain real-time visibility into your system's usage. We provide comprehensive reports on how many customers are using your system at any given time and over any defined period. This critical data helps you make informed decisions, optimize your operations, and enhance your customer support strategy.
We use sophisticated tracking methods to monitor the apps in use, phone details, and individual settings. This allows us to establish a secure connection to the user in real-time while verifying the identity of the caller, enhancing the security of your calls and data exchanges.
We believe in respecting the personal boundaries of your customers. All personally identifiable information stays with the caller logged into your app. This core identity is only transferred directly to the operator when a customer desires.
At Aperton, our mission is to empower your business with secure, efficient, and GDPR-compliant customer support. Trust Codigo to streamline your support services, while safeguarding the privacy and data security of your customers.
